Terms and Conditions

This page (taken with the documents and pages it refers to) tells you the terms of use that you agree to when you use workplacepensions.gov.uk. This site is managed by {the Department for Work and Pensions (DWP) and The Pensions Regulator (TPR)}, which is part of the Cabinet Office (referred to as ‘we’ below).

This page was launched on October 2, 2015 and will be updated periodically.

Using workplacepensions.gov.uk

This site is maintained for your personal use.

You agree to use this site only for lawful purposes, and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

We aim to update our site regularly, and may change the content at any time.

By using this site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use our site.

Online information or transactions

When using workplacepensions.gov.uk you might access an online government service or transaction that is delivered by a government department or agency or another body outside government that provides information on pensions. Each of these services or sources of information may have its own terms and conditions or end user licences that apply only to that service. When using any service or site you should make sure that you read the relevant terms and conditions before completing any activity on the site.

Linking to and from workplacepensions.gov.uk

We welcome and encourage other websites to link to the information that is hosted on these pages, and you don’t have to ask permission to link to workplacepensions.gov.uk.

However, we don’t give you permission to suggest that your website is associated with, or endorsed by, workplacepensions.gov.uk or to do any of the following things:

  • Change or attempt to change information that is provided by GOV.UK.
  • Create or attempt to create links to information which is either intended to misinform users who are seeking to understand their pension rights or responsibilities or which is posted without taking appropriate care to ensure that it is accurate.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Using workplacepensions.gov.uk content

workplacepensions.gov.uk is published under the Open Government Licence, and you can reproduce information from the site as long as you obey the terms of that licence.

The material featured on this website is subject to Crown copyright protection unless otherwise indicated. Read the Crown copyright page for more information.

In addition, we make much of our information available through feeds to third parties for use on websites or other applications. Please be aware, however, that these are not our products. These applications may use versions of our information and guidance that has been edited or cached. The most up-to-date version of our information will always be that available on the workplacepensions.gov.uk website. We don’t provide any guarantees, conditions or warranties as to the accuracy of any such third party products and do not accept liability for loss or damage incurred by users of such third party products under any circumstances.


While we make every effort to keep workplacepensions.gov.uk up to date, we don’t provide any guarantees, conditions or warranties as to the accuracy of the information on the site and particularly how this relates to every individual’s personal circumstances. For this reason, we recommend that in addition to any information that may be available to you on the site you take professional advice on pensions matters before making decisions about your pension provision whether you are an employer or employee.

We don’t accept liability for loss or damage incurred by users of the website, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise, in connection with our site, its use, the inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. This includes loss of:

  • Income or revenue
  • Business
  • Profits or contracts
  • Anticipated savings
  • Data
  • Goodwill
  • Tangible property
  • Wasted management or office time

This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to workplacepensions.gov.uk

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and this means you are saying that all data provided by you is accurate.

Virus protection

We make every effort to check and test material at all stages of production, however you must take your own precautions to ensure that when accessing this website you do not do so in a way exposes you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

We can’t accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or by taking action that is reckless as to whether or not you might cause such harm. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack, a distributed denial-of-service attack or any other form of attack.

If you breach this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under or in relation to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.


We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstances beyond our reasonable control.

If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

Revisions to these terms

We may revise these terms and conditions at any time without notice. Please check these terms and conditions regularly, as your continued use of the workplacepensions.gov.uk website after a change has been made to the terms shows your acceptance of the change.